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Government & Civic · U.S. Texas

Emergency Operations & 911 Dispatch Center

A hardened emergency operations and 911 dispatch center that went live without dropping a single call.

Owner
Confidential
Region
U.S. Texas
Market
Government & Civic
Capital value
$88M
Size
95,000 SF · hardened
Delivery
CM at-risk
Duration
22 months
Completed
2024
The challenge

What was at stake.

Dispatch could not go dark for a second. The new building needed redundant power, cooling and network, all tested before any call moved. The cutover plan sat outside the schedule, and the building schedule ended at substantial completion.

Schedule22 monthsCompleted 2024
20232024
Start
2023
Finish
2024
Duration
22 mo
Our approach

How we controlled it.

What our schedulers and cost engineers did on this project.

01

Mission critical testing

Generators, UPS, cooling and network were tested in full integrated systems tests, the way we test data centers.

02

Cutover in the schedule

Radio, phone and dispatch system cutover were added to the schedule with go and no-go points.

03

Parallel operations

Both centers ran in parallel for a planned period, scheduled and staffed like any other work.

04

Storm season respected

Go-live was set outside the storm season, and the schedule protected that window.

Results

The result.

0Calls dropped at cutover
$88MCapital controlled
22Months, design to go-live
95K SFHardened facility

A 911 center is a data center with lives on the line. We commissioned it that way.

Mission critical lead, EvrardBanes
Government & Civic

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